FAQ
Frequently asked questions
1. General information
A Cardo NFC business card is a card equipped with Near Field Communication (NFC) technology, letting you share your professional information instantly when tapped against a compatible smartphone.
Just tap the NFC card against a compatible smartphone. Your professional information - contact details and profile - appears instantly on the smartphone's screen.
Cardo works with most modern smartphones that support NFC. Check your smartphone's specifications to confirm compatibility, or visit our Compatibility page for the full list of NFC-capable devices.
Yes - our cards are designed to be reusable, cutting down on paper cards and contributing to a more sustainable future.
2. Ordering and customization
You can place your order by filling out the form on the Order my card. page. We'll get in touch to confirm your order.
Yes - you can customize your Cardo card when ordering. Choose between Cardo "Basic", "Business" or "Enterprise" (for companies). "Business" and "Enterprise" let you build the design you want. "Basic" ships with a standard, premium design featuring the Cardo logo.
Delivery time depends on your location and the card type. "Business" and "Enterprise" cards generally take longer to produce. You'll get a delivery estimate when you place your order.
3. Profile management and updates
To update your information, sign in to your account on our website. You can edit your contact details, add links and customize your profile at any time.
When your contacts open your profile via your Cardo NFC card, they'll see an option to save your contact details straight into their address book. Keep your information complete and up to date for the best experience.
The latest feature lets you generate a QR code that opens your digital Cardo profile directly. Handy for smartphones that don't support NFC.
4. Support and assistance
If your card isn't working, check that the smartphone supports NFC and that NFC is enabled. If the issue persists, contact our customer support for help.
You can reach us through our contact form on the contact page, through our social media pages Facebook, Instagram, Linkedin, by email at hello@cardo.tn, or by phone at 99 023 983.
If your Cardo card is lost or stolen, sign in to your account and deactivate the card to prevent unauthorized access to your information. You can also contact our customer support for assistance.
5. Data security
We use advanced security technology, including SSL encryption, to protect your personal data. Your information is stored securely and only accessible to authorized personnel.
Only users who tap your Cardo NFC card and open your profile can see your information. You have full control over what's shared via your Cardo card.
No - we never sell or share your personal information with third parties without your explicit consent. Your data is used only for the services we offer.
You can request data deletion by contacting customer support. We'll process your request in accordance with applicable data protection laws.